Terms of Service

Welcome to Zaioon Official Store (zaioonofficialstore.com). Throughout the site, the terms “we”, “us” and “our” refer to Zaioon Official Store. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service.

1. General Conditions

By agreeing to these Terms of Service, you confirm that you are providing accurate, current, and complete contact and delivery information for all purchases made at our store. We reserve the right to refuse service or cancel orders suspected of being fake, fraudulent, or placed by unauthorized resellers.

2. Products & Pricing

All prices listed on zaioonofficialstore.com are in Pakistani Rupees (PKR) unless stated otherwise.
We have made every effort to display as accurately as possible the colors, textures, and images of our products. However, slight variations may occur due to different mobile or computer screen displays or handmade craftsmanship.
Prices for our products are subject to change without notice.

3. Accuracy of Billing & Account Information

You agree to provide current, complete, and accurate purchase and shipping information (Full Name, Complete House/Street Address, City, and Active Phone Number) for all orders placed at our store so that we can complete your delivery smoothly and contact you as needed.

4. Payment Terms

We offer Cash on Delivery (COD) across Pakistan, as well as advance payment options via Bank Transfer, Easypaisa, or JazzCash where applicable. For COD orders, the full invoice amount must be paid in cash to the courier rider upon receiving the parcel.

5. Returns, Exchanges & Refunds

Our returns and exchanges are governed by our official 7-Day Return & Refund Policy, which is available on our website. Please review our Return & Refund Policy for complete details on eligibility and procedures.